Managing Total Quality
The quality process initiated at Mi-Jack has made a deep impact on both quality and culture.
Many corporate policy decisions are handled by established Employee Site Teams to address
issues such as: employee suggestions and implementations of the suggestions, productivity
issues and improvement programs. This empowerment is a direct result of the MTQ
process'.
Programs of MTQ:
- Continual Improvement Process'
- Employee Site Teams
- Formal Improvement Process’

ISO 9001:2000 Certification
The ISO Certification assures that Mi-Jack Products, Inc. has the Quality Management Systems in place to provide customers with an assurance, that any facility operated by them will be managed such that the products and services delivered will meet or exceed their expectations.
Proactive Process of ISO Certification:
- Quality procedures in place to perform the work correctly the first time
- Process for improvement in the systems
- Process for corrective actions
- Audit trails for customer service and actions performed